Refund & Return Policy

Returns

We offer a 30-day return policy. If 30 days have passed since your purchase, we unfortunately cannot offer a full refund or exchange.

To be eligible for a return, your item must be unused, unworn, unwashed, and in the same condition that you received it. Items must also be returned in their original packaging with all tags attached.

To complete your return, a valid receipt or proof of purchase is required.

Non-Returnable Items

The following items are not eligible for return:

  • Items marked as FINAL SALE or CLEARANCE
  • Promotional or discounted items with more than 30% off
  • Gift cards (if applicable)
  • Any items not in original condition, damaged, or missing parts not due to our error

Damaged or Incorrect Items

Please inspect your order upon delivery.

If your item is defective, damaged, or if you received the wrong item, please contact us within 7 days of delivery so we can evaluate the issue and resolve it promptly.

Refunds or replacements cannot be guaranteed without supporting photographic evidence of the issue.

Refunds

Once we receive and inspect your returned item, we will notify you by email regarding the approval or rejection of your refund.

If approved, your refund will be processed automatically to your original payment method within 1–3 business days.

Please note that your bank or credit card provider may require additional time to post the refund.

Late or Missing Refunds

If you haven’t received your refund yet:

  1. Check your bank account again
  2. Contact your credit card company (processing may take 1–3 business days)
  3. Contact your bank, as processing times may vary

If you still have not received your refund after completing these steps, please contact us at service@stylehollow.com.

Sale Items

Only regular-priced items are eligible for refunds.

All sale, discounted, and promotional items are final sale and non-refundable.

Exchanges

We only replace items if they are defective or damaged.

If you need to exchange an item for the same product, please contact us at service@stylehollow.com and send your item to the return address below.

Return Shipping

To return your product, please mail it to:

Stylehollow
5110 Arlington Ave
Chesapeake, VA 23325
United States
Phone: +1 (804) 372-6591

You are responsible for return shipping costs. Shipping fees are non-refundable.

If a refund is issued, the cost of return shipping may be deducted from your refund.

We recommend using a trackable shipping service or purchasing shipping insurance for higher-value items. We cannot guarantee receipt of returned packages.

Contact Us

If you have any questions about returns or refunds, please contact us at:

📧 service@stylehollow.com